T & C's

Booking Procedure

To confirm a booking, we will require the following by the lead person staying in the apartment (before check in) PLEASE ENSURE YOU BRING THESE DETAILS WITH YOU TO AVOID ANY DISAPPOINTMENT
A valid debit or credit card
Photo ID and proof of address (Driving license is preferred)
A signed Inventory list confirming the fixture and fittings of the apartment (Provided at Check in)

We can accept bank transfer before check in, the funds being paid by bank transfer must clear in our account before we can allow you to check in. If you wish to extend your stay, please give us plenty of notice. All extensions are subject to availability and dependent on if we have any further confirmed bookings for your desired extension dates.

Cancellations

Prior to your arrival date, we will accept cancellations notices up to 48 hours with no cost. If cancelled between 48 hours and 24 hours, we will charge 50% of your stay originally booked. If cancelled within 24 hours then 100% charge applies.

Damage or Loss of Property

Damages to the property or to any of the furniture, appliances, electronic goods, loss or theft of any goods or furniture described in the inventory list are chargeable. Upon signing the Inventory list will allow us to recover any damage or loss from your debit or credit card. The inventory list indicates the replacement cost for each item listed and a guide price list for property damage such as doors etc.

A full inventory list will have to be signed by you upon check in. Upon Signing this inventory list, you agree to pay for the cost to either repair or replace any goods in the apartment along with any repair to the apartment itself. Upon check out, the inventory list will be check again by the management team for any loss or damage.

Any theft of our goods in the apartment will be reported to the Police.

Smoking in Apartment

Our apartments are strictly no smoking and we will charge £100 if we find that you or any of the guests have been smoking in the apartment. This will be charged against your debit or credit card. Smoking is permitted outdoors only at designated areas.

Occupancy of Apartment

All our one bedroom apartments will have maximum of two people.

Parking

Free parking available for all our guests.

Pets

Strictly no pets of any kind allowed under any circumstances.

Rates

All rates provided are per apartment, subject to change any time. The price includes the hiring of the apartment and its fixture and fittings, it includes a weekly clean, bed linen change and towel change, empty of the bins. All utility bills are included.

Check-in and Check-Out

Usual check-in time is 2:00pm. However, we are flexible on check-in times – please call our reservations team in advance and we will endeavor to suit your needs. Check-out time is 11.00am. If you would like to keep your apartment a little longer after the check-out time there will be a one off charge of £20, subject to the apartment being available – please ask for details.

Keys/Fobs/Cards
You will be provided with an apartment keycard to access the main entrance at check in, and if lost this will be charged against your debit or credit card.